Structured incident recording
Capture context, ABC information, staff involvement, injuries, PRN, restrictive interventions, immediate support and debriefs.
DATA FOR BETTER SUPPORT
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Understand more.
Bring the everyday picture together: what people enjoy, the support that works, the incidents that need reflection and the changes that can reduce restrictive practices.
Explore Insight with us ↗THE CORE WORKSPACE
From recording
to meaningful review.
PBS and proactive plans
Build person-specific plans, review them, and keep staff read-and-sign records with finger, mouse or stylus signatures.
Linked debriefs and reviews
Connect immediate support, reflective debriefs, practitioner review and management sign-off.
Flexible data analysis
Choose one or two fields, switch between tables and charts, swap axes, compare periods and save personal views.
Patterns with context
Review person, service, organisation, staff and time patterns. Open source records to understand what sits behind the numbers.
Reports you can use
Download analysis tables and PDF reports, or print charts and plans for review meetings and authorised sharing.
Configurable incident alerts
Create event and threshold rules with a personal inbox. Optional email and SMS reminders use organisation-enabled delivery services.
History and accountability
Record versions, review outcomes, staff identity and audit events support traceable decisions.
Protected evidence
Attach photos, videos and PDFs to practice records, with access checked before each download.
Two web-app workspaces
Install the Staff or PBS Leads Web App from a supporting browser. Record and review on phones, tablets and computers.
Your organisation, your access
Use configurable roles, location permissions and individual accounts. Optional authenticator-based two-step verification adds an extra sign-in check.
Selected support sharing
Create expiring, access-code-protected links for selected reviewed support updates, with revocation and recipient acknowledgement.
A FULLER PICTURE OF THE PERSON
Everyday records.
Practical improvement.
ABC observations
Record low-level behaviour and what happened before and afterwards, alongside the support that helped.
Quality of life
Record choice, enjoyment, engagement and independence, including active support and time spent in meaningful activities.
Lived experience
Capture what matters to the person, family or advocate and show how their views changed support.
Functional assessment
Bring observations, context, competing hypotheses and the person’s experience together for practitioner review.
Goals and reduction plans
Set meaningful outcomes with a baseline, target and review date, then record progress and the person’s view.
Restriction reduction register
Keep each restriction, alternatives, authorisation evidence and reduction review visible and accountable.
Learning and actions
Turn debriefs and reviews into owned actions with deadlines, evidence and follow-through.
Workforce development
Track training, coaching, observed practice and follow-up against the support the person needs.
Plan adherence reviews
A practitioner-led check of recorded support against the agreed PBS plan. Record evidence, context and learning.
Attendance
Record sessions and attendance for a class, pathway or service, with clear absence reasons.
Accidents and injuries
Record facts, injuries, first aid, immediate actions and management review. Reporting decisions remain with the responsible person.
Behaviour scales
Define the person’s own signs of wellbeing and distress, and the support agreed at each stage.
Individual outcome ratings
Use person-specific anchors to track an outcome consistently. This is a local rating, not a diagnostic score.
Skills and teaching plans
Break a valued skill into achievable steps and plan prompts, practice opportunities and generalisation.
My support updates
Write a short, accessible update with the person, using their words and a simple visual layout.
GUIDED BY A SHARED PURPOSE
Support the Six
Core Strategies.
Explore how these features support leadership, lived experience, data, workforce development, reduction tools and debriefing.
See the strategy mapping →See the features in practice.
We’ll walk through the workflows that matter to your team.
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